Why you should say NO to UCaaS
With the abundance of communications and social media tools out there, businesses often try to use them all…Google Chat for instant messaging, Skype for video calling, WebEx for conferencing, Adobe Connect for screen sharing and to top it off, a cloud VoIP service thrown in the mix. Worse than these businesses are those that haven’t yet become cloud-believers and thus try to implement these services themselves. You too can fight the Unified Communications as a Service revolution and you should if any of the following reasons ring true.
You should say no to UCaaS if…
You like managing multiple disparate systems
Piecing together multiple cloud communications solutions may provide you all the features and functionality you’re looking for, but managing multiple accounts and monthly payments can be time consuming. By getting all of your services in a single UC product, you have only 1 monthly bill, one account to manage and one place to go for tech support.
You want to waste significant IT and capital resources to implement and manage the necessary solutions
If you go the on premise route and implement a UC solution on site, the initial investment in not only money but IT resources will be immense. Once implementation is complete, the on-site solution is static and future upgrades or improvements will require additional resources. With a hosted solution, upgrades and feature additions are usually automatic and included at no additional charges. UC from the cloud ensures businesses always have the latest and greatest technology.
You don’t want to increase productivity and efficiency
Any good UC product should include collaboration and mobility features. These components help employees work faster and more efficiently while providing the flexibility to work in or out of the office, with no loss in functionality.
At this point it should be clear that it is not wise to overlook UCaaS when evaluating business communications needs. The benefits of a single solution delivered on demand and from the cloud are undeniable so if you haven’t explored a UCaaS solution for your business, now is the time.