NextUC Closes Record June With New Highs In Satisfaction, Growth, and Utilization
Foster City, CA – July 10, 2012: Today, NextUC announced the close of June with record growth for Customer Satisfaction, revenue growth and product utilization by its customers. NextUC has been able to sustain dramatic growth while also increasing customer satisfaction due in large part to their unique approach to productizing the customer collaboration experience.
“Another record month of performance on a wide variety of key performance indicators”, said Bob Barnes, VP of Product Marketing and Sales. “NextUC must keep performing well, and we are showing sustainable execution on all fronts.”
Revenue rose 20% month over month which is one of the key indicators of overall performance, but the overall success goes much deeper than that.
Telephone usage grew 34%, web conferencing (http://www.nextuc.com/why-nextuc/web-conferencing-nextuc/) usage grew 19%, video conferencing (http://www.nextuc.com/why-nextuc/web-conferencing-nextuc/) grew 14% and the user base grew 13% month over month. These combined metrics indicate that NextUC has a customer base that is growing and is using the wide variety of unified communications and collaboration service (http://www.nextuc.com). This is on top of a Net Promoter Score of 30 which is tracking up from the month earlier.
Customers are able to offset current spend on web conferencing and audio conferencing and get the whole unified communications experience at drastic savings(http://www.nextuc.com/plans-pricing). A significant amount of the monthly growth came from customers leaving Webex and GoToMeeting who were in search of a better collaboration experience while also looking to reduce monthly expense. NextUC’s instant on product is providing a major shift in the way businesses are acquiring and using unified communications.
There are no contracts required, there is a 60 day evaluation period and customers can leave at any point they feel there is a need. This marks the beginning of a massive shift in the way business collaboration and communication services are being consumed by businesses.
NextUC is a cloud-based Microsoft Lync communication product providing enterprise-class voice, messaging, conferencing, presence, chat, collaboration and mobility capabilities. NextUC streamlines business communication into one unified interface enabling easier and faster communication that improves teams collaboration and productivity. With NextUC clients can replace their phone and conferencing providers and simply use Lync for all of their communication needs. NextUC works on all operating systems including Windows, iOS, Android, Windows Phone and Blackberry and has a mobile client available for all major mobile platforms. For more information please visit www.nextuc.com
Written by Bob Barnes